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Customer Relationship StrategiesBusiness Process ManagementEnterprise Content Management

November 21, 2006 - Issue 5.24

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The Revival of the Tech IPO

The Newest in Search Engines … Ms. Dewey!

Hmm … Who’s Dead and Who’s Not?

Entrepreneurship … What’s History Got to Do With it?
 


 

Alexander Consulting, LLP

AMR Research

Anthony Parinello

Basex

BDM News

Jeanne Bliss

Brian Carroll

Maureen Blanford

CIOview

Kevin Craine

CRMguru.com

Dave Stein

Dr. Jon Anton

Doculabs

Meryl K. Evans

Fujitsu Consulting

Capital Source Partners

Casey Hibbard

InfoTrends/CAP Ventures

InternetVIZ

JoAnna Brandi & Company

Louis Columbus

Market Wire

Marsha Friedman

Nettie Hartsock

Nielsen BuzzMetrics

Bill Porter, Porter Research

Skip Press

Rafferty Consulting Group

Realtimepublishers.com

Ries & Ries

David Meerman Scott

Search Security

Steven Van Yoder

Technology Evaluation.Com

The VAR-City

[ Full Expert Directory ]
 


 

Featuring ...

Marsha Friedman/EMSI
 


Cincom Smalltalk User Conference & Workshop
“Experience Cincom Smalltalk”
December 5-7, 2006
Frankfurt, Germany

[ More ... ]
 


Issue 5.25

[ Archives ]
 


Feature Story

Beerburger in Paradise Redux

The Continuing Quest for the Holy Business Grail

by Steve Kayser with Dr. Elliot McGucken

[ Read More ...]
 

 


 

Question: How much does a bad sales hire cost my organization?

Answered by: Phyllis Roteman, President, The Loyalty Group. What you're really asking is, “What's the impact of making a hasty hiring decision?”


 

 

Find, acquire and retain customers.
Less Is More … More or Less

Too many choices? It’s a long tale (oops) tail
Edward Cone – CIO Insight
 

“Go Fish” Customer Service

Is a unified agent desktop “in the cards?”
Randy Saunders, Cincom Systems – TMCnet.com
 

Taking a Byline to the Bottom Line

Third-party credibility – Use it!
from Britton Manasco’s blog
 

B2B Lead Generation … a Blog

What’s a lead?
from Brian Carroll’s blog
 


 

Integrate. Automate. Maximize operations for bottom-line results.
What a Fine IT Mess We’ve Gotten Ourselves Into

How did things ever get so far?
by Lou Washington, Cincom Systems
 

How to Upgrade Technology Without Wreaking Havoc and Ruin

Transition, transition, transition
by Bill Dyer, Cincom Systems
 

Are you a PMP?

Look! Up in the sky ... it’s Super Project Manager!
by Sloan Campbell – CEO Refresher
 

ERP Systems on Steroids

No-tolerance time?
by Brian Sommer, Techventive – CIO Magazine
 

How to Shoot Yourself in the Foot … in Any Programming Language

Watch out for your toes!
from www.DirectRelief.org
 

Imagining the Internet

6,000 pages of history and projections
from www.elon.edu
 


 

Deliver business-critical information to anyone, anytime, anywhere.
Five Quick Tips to Building a Better Blog

Great advice from a blogger
by Meryl K. Evans, www.meryl.net
 

How to Launch a Career With Your Blog

Blogs can lead to a new job or life
by Leslie Taylor – Fast Company
 

Writing White Papers? Good Resource

Helpful links and info
by Michael A. Stelzner – writingwhitepapers.com
 

Blog Smog … What Blogs Can (and Can't) Do for Your Business

Interview with Robert W. Bly, author of Blog Schmog
by Nettie Hartsock – AllBusiness.com
 


Solutions
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Expert Access Feed http://www.internetviz-newsletters.com/cincom/ Expert Access Feed Thu, 02 Nov 2006 13:56:57 EST Thu, 02 Nov 2006 13:56:57 EST

<link /> <description><img src="http://content.ll-0.com/cincom/FeatureTitle.gif?i=103106162221" border=0 alt="Feature Story" width="211" height="35"> </td></tr></table></font> <table width="100%" border="0" cellspacing="0" cellpadding="4" bgcolor="#FFFFFF"> <tr><td bgcolor="#FFFFFF"> <table bgcolor="#FFFFFF" border="0" cellpadding="3" cellspacing="0" width="100%"> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677445"></a> <font face="verdana,arial" size="2"> <table id="table1" style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" borderColor="#000000" cellSpacing="8" cellPadding="4" width="1%" align="left" border="0"> <tr> <td style="BORDER-RIGHT: 1px solid; PADDING-RIGHT: 1px; BORDER-TOP: 1px solid; PADDING-LEFT: 1px; PADDING-BOTTOM: 1px; BORDER-LEFT: 1px solid; PADDING-TOP: 1px; BORDER-BOTTOM: 1px solid"> <p style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"> <img style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; BORDER-LEFT: medium none; BORDER-BOTTOM: medium none; cssfloat: " height="135" src="http://skbigm.googlepages.com/tn.gif" width="110"></td> </tr> </table> <P style="MARGIN-TOP: 9px; MARGIN-BOTTOM: 0px" align=left> <b> <FONT size=3 face="Arial">Nowhere to Run. Nowhere to Hide. <br> Nowhere to Even Stand Still.</FONT></b></P> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: 0px" align=left><FONT face=Verdana size=2> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1024238%2Cb11">Stepping up to the Global Competitive Challenge</a></FONT></P> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 3px; PADDING-LEFT: 0px; MARGIN-BOTTOM: 0px" align=left> <FONT face=Verdana size=1>by Cincom CEO Tom Nies</P> </font><FONT face=Verdana size=2> <p class="MsoNormal" style="margin-left: 0in; margin-right: 0in; margin-top: 18; margin-bottom: 0pt"> <span lang="EN-GB" style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> <font color="#000000">Each day, every company steps onto an increasingly competitive global playing field.  Their success and survival depend on the continual improvement of processes, products, productivity and personnel.</font></span></p> <p class="MsoNormal" style="margin-left: 0in; margin-right: 0in; margin-top: 9; margin-bottom: 0pt"> <span lang="EN-GB" style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> <font color="#000000">None do this more effectively than …</font></span></p> </font> <FONT face=Verdana size=2> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 12px; PADDING-LEFT: 0px; MARGIN-BOTTOM: 0px" align=left>[ <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1024238%2Cb11">Read More</a> ... ]<br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> </table> </td></tr></table> <font face="verdana,arial" size="2"><p style="margin-top: 0; margin-bottom: -12"></p></font> <!-- 3,2:article_view --> <font face="verdana,arial" size="2"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber1"> <tr> <td width="26%" bgcolor="#6173B6"> <img src="http://content.ll-0.com/cincom/asktheexpert.gif?i=103106162221" width="250" height="21"></td> <td width="74%" bgcolor="#6173B6"> </td> </tr> </table> </font> <table width="100%" border="0" cellspacing="0" cellpadding="4" bgcolor="#FFFFFF"> <tr><td bgcolor="#FFFFFF"> <table bgcolor="#FFFFFF" border="0" cellpadding="3" cellspacing="0" width="100%"> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677448"></a> <font face="verdana,arial" size="2"> <B> <TABLE id=AutoNumber2 style="BORDER-COLLAPSE: collapse" borderColor=#111111 cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY></TBODY></TABLE></B> <TABLE id=table2 borderColor=#000000 cellSpacing=4 cellPadding=4 width="100%" border=0> <TBODY> <TR> <TD width=85> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><A href="mailto:expertaccess@cincom.com" target=""><img height=30 src="http://content.ll-0.com/cincom/AskButtonOff.jpg?i=103106162221" width=85 border=0 name=Image42></A><BR> </P></TD> <TD><FONT face=Verdana size=2><B>Question: </B> My manufacturing company plans to expand into China to take advantage of the growing economy there. Do you have any advice on how to be successful there? </FONT></TD> </TR> <tr> <TD width=85><A href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1014213%2Cb11" target=""><img height=30 src="http://content.ll-0.com/cincom/AnswerButtonOff.jpg?i=103106162221" width=85 border=0 name=Image40></A></TD> <TD><FONT face=Verdana size=2><B>Answered by:</B></FONT><font face="Verdana" size="2"><b> </b>Bob Fitzgerald, Director of China Operations, Cincom Systems</font></TD> </tr> </TBODY></TABLE> <hr> <div align="center"> <center> <table border="1" width="90%" bordercolor="#000000" id="table1" cellpadding="4" cellspacing="4" style="margin-top: 0; margin-bottom: 9"> <tr> <td bgcolor="#EEEEEE" align="center" style="border-style: solid; border-width: 1; padding-left: 4; padding-right: 4; padding-top: 1; padding-bottom: 1"> <p style="margin-top: 3; margin-bottom: 3" align="center"> <b><font face="Verdana" size="2"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C998763%2Cb11">How NOT to Stand Out in a Crowd</a></font></b><br> <font face="Verdana" size="2">Send us your <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1014013%2Cb11">personal-experience tips</a> (your most boring) on how NOT to stand out in a crowd, and the 20 worst best selected responses will receive a copy of<br><b><i> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C998763%2Cb11">POP! How to Stand Out in Any Crowd</a></i> </b>by Sam Horn.</font></td> </tr> </table> </center> </div><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> </table> </td></tr></table> <font face="verdana,arial" size="2"><p style="margin-top: 0; margin-bottom: -24"></p></font> <!-- 3,3:article_view --> <font face="verdana,arial" size="2"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber1"> <tr> <td width="26%" bgcolor="#6173B6"> <a name="CRM1"> <img src="http://content.ll-0.com/cincom/CRS.gif?i=103106162221" width="250" height="21"></a></td> <td width="74%" bgcolor="#6173B6"> </td> </tr> </table> <p style="margin-top: 0; margin-bottom: 9"><font face="verdana" size="2"><i> Find, acquire and retain customers.</i></font></font> <table width="100%" border="0" cellspacing="0" cellpadding="4" bgcolor="#FFFFFF"> <tr><td bgcolor="#FFFFFF"> <table bgcolor="#FFFFFF" border="0" cellpadding="3" cellspacing="0" width="100%"> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677639"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Speaking in Tongues … But What’s the Strategy?</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013813%2Cb11"> <font face="Verdana" size="2">Four types of listeners and four strategies to engage them</font></a> <FONT face=Verdana size=2><BR><font size="1">by Thomas P. Mullen & Mala Narain – MIT Sloan Management Review</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677640"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>How to Be a Customer Experience Standout</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013814%2Cb11"> <font face="Verdana" size="2">Throw away the cookie cutter!</font></a> <FONT face=Verdana size=2><BR><font size="1">by Randy Saunders, Cincom Systems – CRMguru.com</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677642"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Web 2.0: The 'Consumerization' of The Enterprise</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013815%2Cb11"> <font face="Verdana" size="2">Consumer apps will saturate corporate world</font></a> <FONT face=Verdana size=2><BR><font size="1">by Clint Boulton – internetnews.com</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677637"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Leadership Can Be Learned</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"><A href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013812%2Cb11"><FONT face=Verdana size=2>Do for others … your employees, too</FONT></A> <FONT face=Verdana size=2><BR></FONT> <FONT face=Verdana size=1>from Kauffman.org</FONT><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> </table> </td></tr></table> <font face="verdana,arial" size="2"><style> <!-- div.Section1 {page:Section1;} --> </style> <hr> <body> <div align="center"> <table border="1" width="90%" bordercolor="#000000" id="table1" cellpadding="4" cellspacing="4" style="margin-top: 0; margin-bottom: 9"> <tr> <td bgcolor="#EEEEEE"> <p align="center" style="margin-top: 3px; margin-bottom: 3px"> <b><font face="Verdana" size="2"> <span style="font-weight: bold; font-size: 10pt; font-family: Verdana"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1029073%2Cb11" > Supplier and Supply Quality Management Problems?</a></span></font></b></td> </tr> </table> </div> </body></font> <!-- 3,4:article_view --> <font face="verdana,arial" size="2"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; margin-top:0; margin-bottom:0" bordercolor="#111111" width="100%" id="AutoNumber1"> <tr> <td width="26%" bgcolor="#6173B6"> <p style="margin-top: 0; margin-bottom: 0"> <font face="verdana,arial" size="2"> <a name="BUS1"> <img src="http://content.ll-0.com/cincom/BPM.gif?i=103106162221" width="250" height="21"></a></font></td> <td width="74%" bgcolor="#6173B6"> </td> </tr> </table> <p style="margin-top: 0; margin-bottom: 9"><font face="verdana" size="2"><i> Integrate. Automate. Maximize operations for bottom-line results.</i></font></font> <table width="100%" border="0" cellspacing="0" cellpadding="4" bgcolor="#FFFFFF"> <tr><td bgcolor="#FFFFFF"> <table bgcolor="#FFFFFF" border="0" cellpadding="3" cellspacing="0" width="100%"> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677645"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Partner or Perish</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013876%2Cb11"> <font face="Verdana" size="2">Strategies to succeed with channel partners</font></a> <FONT face=Verdana size=2><BR><font size="1">by Tiffani Bova – IT ChannelVision</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677647"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>2006 Masters of Design</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013877%2Cb11"> <font face="Verdana" size="2">No matter what you do for a living, design matters</font></a> <FONT face=Verdana size=2><BR><font size="1">by Bill Breen – Fast Company</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677648"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Dirty Dozen IT Embarrassments</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013878%2Cb11"> <font face="Verdana" size="2">Lessons learned or not</font></a> <FONT face=Verdana size=2><BR><font size="1">by Peter Coffee – eWeek.com</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677649"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Why Is Everybody Always Spying on Me?</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013879%2Cb11"> <font face="Verdana" size="2">To spy or not to spy on employees ...</font></a> <FONT face=Verdana size=2><BR><font size="1">by Denny Hatch – Business Common Sense</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677650"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Going, Going, Gone … Cobol Coders?</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013880%2Cb11"> <font face="Verdana" size="2">The persistence of Cobol presents a tough dilemma</font></a> <FONT face=Verdana size=2><BR><font size="1">by Gary Anthes - ComputerWorld</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> </table> </td></tr></table> <!-- 3,5:article_view --> <font face="verdana,arial" size="2"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber1"> <tr> <td width="26%" bgcolor="#6173B6"> <font face="verdana,arial" size="2"><i> <a name="ECM1"> <img src="http://content.ll-0.com/cincom/ECM.gif?i=103106162221" width="250" height="21"></a></i></font></td> <td width="74%" bgcolor="#6173B6"> </td> </tr> </table> <p style="margin-top: 0; margin-bottom: 9"><font face="verdana" size="2"><i> Deliver business-critical information to anyone, anytime, anywhere.</i></font></font> <table width="100%" border="0" cellspacing="0" cellpadding="4" bgcolor="#FFFFFF"> <tr><td bgcolor="#FFFFFF"> <table bgcolor="#FFFFFF" border="0" cellpadding="3" cellspacing="0" width="100%"> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677652"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Meryl’s Pearls on New Words of the World</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013923%2Cb11"> <font face="Verdana" size="2">Make up your own – take a test</font></a> <FONT face=Verdana size=2><BR><font size="1">by Meryl Evans – Meryl.net</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677653"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>SMOG … Simple Measure of Gobbledygook</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013924%2Cb11"> <font face="Verdana" size="2">Your very own SMOG calculator</font></a> <FONT face=Verdana size=2><BR><font size="1">by G. Harry McLaughlin</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677655"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Demystifying Document Strategy Design</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; MARGIN-BOTTOM: -9px"> <a href="http://internetviz-newsletters.com/eletra/gow.cfm?z=cincom%2C146931%2C0%2C1013925%2Cb11"> <font face="Verdana" size="2">Guidance to prepare a sound one</font></a> <FONT face=Verdana size=2><BR><font size="1">by Kevin Craine - document-strategy.com</font><br> </font> <font face="verdana,arial" size="1" color="#000000"><b>  <br> </font> </td> </tr> <tr bgcolor="#FFFFFF"> <td valign="top"> <a name="a677656"></a> <font face="verdana,arial" size="1"> </font> <font face="Arial" size="4"><b> <font face="verdana" size=2><b>Seven Types of Bad Writing</b> </b></font> <br> <font face="verdana,arial" size="2"> <P style="PADDING-RIGHT: 6px; 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