Cleaning out the scumware
Malware, adware, spyware. No matter what you call them, all of these computer
scum follow you. They track you. They mess up your settings. They hijack your
browsers.
Put the cork back on the computer genie bottle with 10 steps for shooing off the
scum.
Most
of us speak GSL ... geek as a second language. However, many employees don't
know the language. So
readers offer advice on how to better communicate to customers about what's
happening with their computers.
IT
employees often put in overtime, especially for tasks such as patching the
network if their corporate policy is to push out patches outside regular work
hours. A reader wants to know if employees should receive overtime pay or perks
for this.
What's your experience?
We
want to ensure you get what you'd like to see in future issues. Let us know what
you want by
completing the speedy reader survey. We read every reply, and as a thank you,
your name goes into a virtual box for a drawing where you could win a TomTom GO
910 Portable Navigation System. Remember, you can always check the newsletter
archives.
Best,
Meryl K. Evans
Editor, The Remediator Security Digest